Salesforce expertise for organisations making a difference
We help non-profit organisations get more from Salesforce.
NGO Business Services is a small specialist team helping non-profit organisations implement, develop and get more from Salesforce. We build practical solutions around the way organisations actually work.
We’re a small specialist team. That means personal service, long-term relationships and technology that’s proportionate to your organisation, your needs and your budget.
Connected thinking. Practical delivery.
Salesforce should make your work easier
Technology should help your organisation achieve its mission — not create more work for the people using it.
We work with non-profit organisations at every stage of their Salesforce journey. You might be implementing Salesforce for the first time, struggling with a system that no longer meets your needs, trying to automate a time-consuming process, connecting Salesforce to other systems, or simply looking for someone you can trust to keep everything running properly.
Our starting point is always the same: understand what you’re trying to achieve, then find the simplest effective way of achieving it.
How we can help
Build & Develop
Whether you’re starting from scratch or developing an established Salesforce system, we can turn your requirements into practical solutions.
Connect & Manage Data
We integrate Salesforce with websites, forms, payment platforms and other systems, and help organisations cleanse, restructure and migrate data so it can be trusted.
Review & Improve
We review Salesforce systems and business processes, identify what’s causing problems or unnecessary administration, and make practical recommendations for improvement.
Maintain & Support
Our System Health & Maintenance service provides proactive checks covering data quality, errors, configuration, access, automation and Salesforce releases, supported by a monthly health report.
Practical AI for non-profits
AI doesn’t have to mean a huge technology project
AI has enormous potential for non-profit organisations, but adopting it can appear complex and expensive — particularly for smaller organisations.
We’re developing practical, affordable ways for non-profits to use AI alongside Salesforce to solve specific, real-world problems.
Introducing the AI Summary App
Our first AI solution automatically transforms lengthy narrative information held in Salesforce into concise, structured summaries — for grant applications, reports, case notes, programme updates and other text-heavy records.
Less time reading and condensing information. More time using it.
“The AI app provides a fantastic baseline that I can then refine.”
Chris Stone
Chief Executive, London Music Fund
Why NGO Business Services?
Non-profit understanding
We understand the pressures non-profit organisations work under — limited resources, complex processes, demanding reporting requirements and systems that often develop organically over time.
Proportionate solutions
We focus on solutions that are practical, maintainable and appropriate. We won’t recommend a complicated solution where a simple one will do.
Personal relationships
Being a small specialist team means our clients work with people who know their organisation and understand their Salesforce system. We build long-term relationships, explain technical decisions in plain English and are equally happy fixing a small problem as designing a major new system.
Trusted by organisations making a difference
Read how organisations have worked with us on major implementations, ongoing support and practical AI.
Creating opportunities through technology
NGO Business Services recruits and develops talented young people in Uganda, including those from communities where opportunities to build professional careers can be limited. Through training, mentoring and skilled employment, we help people build experience and careers in technology.
Social responsibility isn’t separate from our business. It’s part of how we work.
Tell us what you’re trying to achieve
You don’t need to know the technical solution before you contact us. Whether you’re considering Salesforce for the first time, improving an existing implementation, facing a difficult data or integration problem, interested in AI, or looking for ongoing maintenance, we’d be happy to talk.
No obligation. Tell us about the problem and we’ll see whether we can help.